Shipping Policy

Service Area
Gozen Vitamins currently ships to addresses within the United States only.

Shipping Carrier
Orders are shipped using USPS Ground Advantage. Available delivery estimates are displayed at checkout based on the customer’s shipping address and package details.

Shipping Rates
For orders under $50, the shipping charge is calculated automatically at checkout. Orders of $50 or more qualify for free standard shipping.

Order Processing
Orders are prepared on business days, excluding weekends and holidays. Customers receive a shipping confirmation email with tracking information once an order has been fulfilled.

Delivery Estimates
Delivery dates shown at checkout are estimates provided by the carrier and are not guaranteed. Weather, holidays, address issues, and carrier delays can affect delivery times.

Address Accuracy
Customers are responsible for entering a complete and accurate delivery address. Contact us as soon as possible if an address correction is needed. We cannot guarantee changes after an order has entered fulfillment.

Delayed, Lost, or Damaged Packages
If tracking has not updated for an extended period or a package arrives damaged, please contact us through the Contact Us page with your order number and relevant details so we can review the issue.